REAL PROGRAMMES
TO SUPPORT THE
CHILDREN OF THAILAND

Based on the philosophy that all children and young adults should have the opportunity to learn as a basic right, The Hub functions as a unique youth service offering alternative education opportunities, intensive youth case-work and a ‘Skills for Living’ programme integrated into the model.

surin_island2

WE WORK WITH EXPERTS TO DELIVER THE BEST SERVICES

The Hub incorporates the services and support of external agencies, who are experts in their particular field, to supplement activities and workshops in the ‘Skills for Living’ programme. Other aspects are delivered by in-house staff who have a variety of skills and experience in different fields and receive regular training.

Health & Welfare

Nutritious food

Health checks and well-being services

Individual case management profiles

Assistance with personal hygiene and laundry

Referrals to local services and organisations

Recreational Activities

Team-building games and exercises

Toys, television and computers

Sports

Cultural/religious excursions and festivals

Multicultural awareness

THE SKILLS
FOR LIVING
PROGRAMME

The centre’s Skills for Living programme is modelled on the successful Exodus Youth Education programme provided by the Exodus Foundation to homeless kids and struggling teens of 15- to 19-years-old in Australia

skills

The Skills for Living programme has been adapted to provide education and basic skills for survival better suited to the unique challenges that the young people of Thailand face. For example, more than 2,000 Thai children die each day as a result of unintentional injury (UNICEF); half of which could be easily avoided. As many of these deaths are caused by factors such as road and traffic accidents, and drowning, education sessions and basic swimming survival skills will provide a fun, yet vital, element to the Thailand Skills for Living programme.

youth

YOUTH
ENTERPRISE
PROGRAMME

The Youth Enterprise Programme provides enterprise opportunities for young entrepreneurs. The Hub provides budding businessmen and women with a platform to develop their ideas and skills to build a career and create employment opportunities for themselves.

WELCOME
TO
THE HUB

Since January 2011 The Hub has offered much needed support to children and teenagers in the centre of Bangkok. The youth club is a beautiful and inspiring, open-planned building in the Pomprab district. Ideally located, it is just 5 minutes walk from Hualampong Railway Station.

hub

THE PROBLEM

While the children living on the street recurrently face some of the most publicised challenges day after day, countless other children and young people in the area lack access to the welfare, education and support services that many of us take for granted. The system continues to fail them, to protect their basic human rights or provide adequate support networks between government and non-government agencies. UNICEF estimates that 900,000 primary school-aged children in Thailand are either not in school or are not enrolled in school at the right age, and even more children are missing out on a secondary school education. Also, an estimated one million children have no birth registration

OUR MISSION

Childline Thailand and The Hub are looking to grow a network of socially conscious people who can assist children and teens in a variety of ways. Please visit the Volunteer page to find out how you can help.

The project has received strong financial commitment from Thai and Australian businesses and individuals to provide two key areas of support to the children and young people of Bangkok: Basic health and welfare services, such as a daily meal, health checks and clean clothing

WHO IS THE HUB FOR?

If the youth centre staff identify any children at risk or in crisis, they will always endeavour to assist in any way that they can. The Hub maintains the policy of assisting anyone who falls outside the target groups and will ensure that they are referred to the appropriate services/organisation(s).

The youth club’s projects are aimed at children and young people ranging from ages five to 18 and experiencing the following circumstances:

Homeless/sleeping rough in the Pomprab District

Living locally but experiencing abuse or a difficult home environment

Struggling with drug and/or alcohol addiction

Not actively enrolled in school

Facing difficulties in school / struggling with education

Struggling with loneliness

CHILDLINE THAILAND FOUNDATION
IS A MEMBER OF A GLOBAL
NETWORK OF CHILD HELPLINES

We work in around 160 countries and are founded on the belief that children and young people not only have rights, but that they alone are the best individuals to identify their problems if they are equipped with the proper tools.

global

WORKING TO PROTECT THE RIGHTS OF THE CHILD

Childline Thailand Foundation takes an active role in developing and expanding the global network under the CHI umbrella. Chairman of the Childline Thailand Foundation – Momrajwongse Supinda Chakraband had been a South-East Asia Pacific representative from 2006 – 2009. In 2008 Childline Thailand Foundation hosted the third South-East Asia Pacific Regional Consultation of Child Helplines.

FIGHTING FOR CHILDREN'S
RIGHTS THROUGHOUT THE
WHOLE OF THAI SOCIETY

Childline Thailand Foundation has been fundamental in the development of child protection issues and will continue advocating for child rights issues through all levels of Thai society.

advocacy

THE ADVOCACY EFFORTS OF CHILDLINE THAILAND FOUNDATION ARE BASED ON THE UNITED NATIONS' CONVENTION ON THE RIGHTS OF THE CHILD (CRC)

This  comprehensive document stipulates all of the intrinsic freedoms that should be granted to children, independent of their abilities, physical appearance, background or spiritual beliefs. The Thai Government signed the CRC in 1992. It took a number of years following the ratification for necessary action to be taken in Thailand but a very important piece of legislation materialized based on the CRC – The Child Protection Act of 2003. Since then it has formed the foundation for building a whole new system and standard for child protection in Thailand.

CHILDLINE THAILAND FOUNDATION HAS TAKEN A VERY ACTIVE ROLE IN ESTABLISHING THIS NEW SYSTEM

Chairman of Childline Thailand Foundation, Momrajwongse Supinda Chakraband is one of twelve members on the National Child Protection Committee of Thailand – the highest governing body on child protection issues.

PROVIDING CRITICAL SUPPORT
IN RESPONSE TO NATURAL
& MAN-MADE DISASTERS

Childline’s nationwide 1387 network provides a powerful tool as part of local community and nationwide crisis preparedness and response efforts.

Individuals, communities and governments all over Thailand must be prepared to manage natural and human-made disasters (including–but not limited to–earthquakes, floods and terrorist attacks) and Childline works hard to build and maintain support networks.

crisis

THE BENEFITS OF 1387 AS A CRISIS TOOL

1387 is a critical information system, which provides a vital focal service for gathering and disseminating information before, during and after a community crisis. Prior to a community crisis, it is critical for an information system to be in place that is ready to respond to an emergency call at a moment’s notice.

1387 provides a trained and experienced group of staff who are available on-call, 24 hours a day, during times of crisis, to direct callers to services most appropriate for their needs. Far beyond the emergency stage of disaster response efforts, 1387 understands the importance of maintaining a permanent presence in the community. As a result, people are given access to the support and services they need, whether their needs arise one week or several years after the initial incident.

PAST EMERGENCY PROJECTS OF SAIDEK 1387

The very first time that SaiDek 1387 was called on to respond to a disaster was in December 2004. 24th December 2004 was the day on which Thailand experienced the worst natural disaster in it’s recorded history – the first recorded tsunami in the Indian Ocean. Momrajwongse Supinda Chakraband began work immediately with the local authorities and organized the International Victim Coordination Center (IVCC), which was situated on the lawn in front of the Government Hall of Phuket Province.

Another occasion when the SaiDek 1387 team responded to an emergency disaster took place in May 2006. In the space of 24 hours, 330 mm (13 inches) of rain fell causing mudslides and flash floods that led to hundreds of deaths and thousands of displaced people. All communications and infrastructure had been completely disrupted. The worst affected area was the Laplae District of the Uttradit Province.

RAISING
AWARENESS
THROUGH OUTREACH

Awareness is a necessary part of the work of any child helpline. Child helpline awareness work aims at empowering children and community members to dial the number when in crisis, as well as building partnerships across society where each has a role to play in protecting children

outreach

DIRECT ASSISTANCE

Currently, there is no fully functional and reliable referral and monitoring system in place for the cases of Child Rights violations. The referral and monitoring system in Thailand is only being set up. The community members and children by majority are not aware and do not know Child Rights as such nor are they aware of the existence of the new Child Protection Act. Therefore, a direct assistance unit can tremendously speed up response to the childs outcry for help as has been shown by the trial run of the Phuket outreach unit.

AWARENESS BUILDING

Childline identity needs to be strengthened. Just like any famous brand is always associated with its logo and consistent quality, every child needs to identify Childline as a friend they can call to protect them whenever they want. The communities in turn needs to be confident that childline translates into child protection. Any child or adult anywhere in Thailand looking at Childline logo or number needs to feel safety and security about the Childline service.

OUR STAFF ARE
READY TO HELP
24 HOURS A DAY

The Childline Thailand call center, located in Bangkok, handles every phone call from all over the country. Staff in the call center are ready to take phone calls 24 hours a day, 365 day a year – just like any other emergency support service.

call_center

HOW THE CHILDLINE THAILAND CALL CENTER WORKS

Childline plans to expand its services by locating outreach offices throughout the country. The foundation aims to provide a regional focus that can appropriately allocate resources to improve on the speed and quality of assistance and referrals to children who require care and protection all over Thailand.

The call center is the direct link between children and support services and is, therefore, fundamental to the success of our work. We currently answer about 150,000 calls a year. However, according to estimates calculated on: telephone densities across Thailand; the number of children aged below 18 years old; children of minority groups; the recorded percentages of children whose rights are being infringed upon; and other statistical data, a call center developed to the maximum of its capacity has the potential to assist over 1.5 million children annually nationwide.

CHILDREN LOOKING FOR HELP IN THAILAND OFTEN DO NOT KNOW WHERE TO BEGIN

Locating the appropriate basic services can take calls to dozens of phone numbers just to make the right connection. More often than not, children give up before they ever get the help they need.

Various unrelated service providers have provided these essential life supports in Thailand for decades. Unfortunately, disconnection between these services has meant a failure to provide a harmonized network and this often limits children’s access to these services.
Until now, there has never been a tool or organization to truly streamline the access points to vital services to improve the community-wide referral system for children in need. Since Children Thailand began operating in 2003, the foundation has offered service organizations and the community enormous benefits through access to the SaiDek 1387 Helpline.

EVERY DAY CHILDREN AND ADULTS IN OUR COMMUNITY ARE IN SEARCH OF CRITICAL SERVICES

We can offer help with:

Emergency protection and care

Emergency legal aid

Emergency welfare

Emergency financial assistance

Health care

Food

Shelter/housing alternatives

Education

Mental health support

Benefits of the Childline Thailand helpline:

Children have one number to remember

The service eliminates the risk of misdirected calls because the expertise of 1387 staff provides accurate referrals.

SaiDek 1387 is a 24-hour operation, which provides greater accessibility and faster solutions.

The call center streamlines the system of referral delivery and reduces duplication.

Our service offers 191 dispatches relief from non-emergency calls.

Our staff are trained and experienced in coordinating operations with emergency and disaster service systems.

Childline Thailand’s close work and relationships with children and communities enables us to understand and meets the growing needs of special children’s groups including: children with disabilities, homeless, neglected, abused and children who are exploited.

Working as a central hub to the network of support services, Childline is able to identify gaps in services and “needs” trends.

WE'RE HERE TO
TALK TO YOU
24 HOURS A DAY

Childline Thailand‘s counseling on the phone is a very important part of our work. Besides calls for help that require immediate intervention, Childline Thailand operates a 24-hour free phone service for children and families who need advice but do not know where to turn to.

counseling

WE HAVE SIX PERMANENT TELEPHONE STAFF READY TO TALK TO YOU 24 HOURS A DAY

For many people, the 21st century hub of information remains a labyrinth which they have no means of venturing in by themselves. Childline Thailand has six permanent telephone staff who are undergraduates majoring in Clinical Psychology and Sociology and recruited from Ramkamhaeng or Thammasart universities. Our other call centre staff are volunteers who are in their third or fourth year of university. For the time being, Childline has enough staff to answer two to three lines at the time.

Although we have received a 10 line extension facility from the Telephone Organization of Thailand, Childline still needs to do much more fundraising to fulfil the capacity with capable and well trained staff in order to serve children and families more efficiently. Over the past six years, Childline Thailand received an average of 150,000 calls per year. What we have found is that general information calls (and even prank calls) can eventually identify a very serious issue that needs immediate attention, such as children living in a very violent family environment or a very poor standard of living. Therefore, we give all calls seeking information and advice as much importance as calls requesting immediate intervention.

UNDERSTANDING

Appreciating the importance of every child and each family problem allows for mutual human respect to be communicated down the phone line. This leads to an efficient dialogue that can speed up the communication process leading to trust and cooperation. This is the first step to erase fear and uncertainty usually experienced by callers on their first call.

TRUST

Trust plays a major role in establishing a long term friendship until children and families feel secure that their problems will not be reported to the press or the police. Above all they must trust that Childline staff are well equipped to work with them to resolve a problem and can come up with various choices that might suit them. Staff are trained to know how to create trust around the confidentiality and privacy of the caller’s issue which, in turn, enables them to advise or assist in a very efficient manner. Often, Childline staff are asked not to tell parents about a teen pregnancy or love affair. This requires a great deal of sincere and frank discussion regarding what is best for the young adult and, with the child’s agreement, careful planning must be considered for Childline’s intermediation with the parents or immediate family members. These types of problems are being experienced by younger and younger children every day. It is no longer rare to find children as young as 12 or 13 years old to ask for this type of advice.

CO-OPERATION

Childline Thailand works hand-in-hand with children and families. Following well established trust, children and families can seek various options with Childline’s guidelines and assistance towards solutions.  Nevertheless, at the end of the day, the decision is always up to the children and their families. Many people need help from Childline to assist them to find the information. With this information, Childline is often required to coordinate proceedings on the person’s behalf to make sure that they are getting the right kind of assistance.

As mentioned earlier, it is not uncommon for a simple call asking for information to go much further. One example of Childline’s cooperation and assistance involved a woman phoning to find out where she could get extra powdered milk for her baby. Unfortunately, Childline learned that the child had been conceived through rape by a policeman, which the woman never reported. Childline helped the woman to take the case to court and the mother won child subsidy of 3000 baht per month. Unfortunately, she did not win the rape case.

SO WHAT CAN YOU TALK TO US ABOUT?

GENERAL INFORMATION

Requests for general information regarding a child’s health or welfare. Childline will follow up to see if the information given was helpful. If not, some further intervention by Childline might be necessary.

ADVICE ON RELATIONSHIPS WITH FRIENDS

In many circumstances, parents are too busy or treat children’s problems as trivial. Often, there is no dialogue between parents and children altogether. This is where an anonymous friend at Childline can really fill the gap.

STUDY PROBLEMS

Childline receive many calls asking for advice about how to study, how to pass exams, how to cope with homework, and even what subjects to apply for university.

FAMILY RELATIONSHIPS

These calls can come from both children and parents, asking for advice regarding family problems such as divorce, child custody, welfare support, starting a new family, parents with alcohol addiction problems, loss of a family member and mental health problems.

HEALTH CONCERNS

Childline can help with information and advice regarding various health and nutrition issues, information about hospitals or various diseases, obesity in children, HIV/AIDs and information about care centers for handicapped children.

SEXUAL ISSUES

Sex education in Thailand is not widespread but examples of promiscuous relationships are shown every night on free television watched by the whole family at home. It is, therefore, no surprise that the age of sexual awareness is getting younger and younger. Children need to talk about it and want to know about it. Calls for advice are commonly about birth control, pregnancy, STDs, sexual deviation and sexual fantasies.

CHILDLINE HELPS TO
CONNECT PEOPLE WITH
HEALTH SERVICES

Childline’s work regarding health issues ranges from phone line counseling on general health information, to co-ordination with hospitals on cases of children’s long term illness, and collaboration with various government agencies and NGOs for funding assistance.

health

THE THAI NATIONAL HEALTH SERVICE HAS COME A LONG WAY BUT THERE IS STILL MORE TO DO

Although the Thai National Health Service has come a long way in medical care provision, unfortunately, the whole spectrum of health care is not available free of charge to everybody, grown-ups and children alike.

HOW CHILDLINE CAN HELP WITH HEALTH ISSUES

Upon receiving a call for help regarding health problems requiring intervention, Childline will contact the relevant health service providers such as hospitals, local provincial health units, psychiatrist or NGO working with health-related issues. Childline works to provide assistance and connect parents and children with the appropriate services wherever possible. Often, parents need counseling regarding their children’s health problems. This may be due to their own lack of knowledge of basic hygiene.

Childline also receives calls for help relating to transport assistance to the hospital or lack of funding to sustain any long term treatment. Lately, many parents with HIV/AIDs have begun to look into the future care of their HIV-negative children who will survive them long after their death. This kind of placement is often as important as the support and care for HIV-positive children. Another important and difficult task is to find an agency that is a suitable match for children who are physically and mentally challenged.

HELPING CHILDREN
WITH THEIR
EDUCATION

Upon the call for help, Childline will connect with Government agencies such as The Ministry of education, the Ministry of Social Development and Human Security including various NGO’s for direct financial assistance to the child’s family.

education

CHILDLINE WORKS CLOSELY WITH FAMILIES, SCHOOLS AND THE MINISTRY OF EDUCATION

Although government schools are free but the extra accessories for a child to be able to meet the minimum standard to go to school such as: uniforms, shoes,satchels,books exercise books pocket money , lunch box and school outings are heavy burdens on families and a nightmarish task to fulfil for many parents. Upon the call for help, Childline will connect with Government agencies such as The Ministry of education, the Ministry of Social Development and Human Security including various NGO’s for direct financial assistance to the child’s family.

Thai schools are free and obligatory until the age of 15 for all Thai children nationwide. Although this law was meant to provide for Thai children only , Childline has managed to place a great many children without ID cards into primary and secondary school. This shows some efforts from the Ministry of Education to allow children to be educated while hoping to get some form of Thai ID card which will allow them to function as equals in Thai society in the future.

Childline works closely with families and schools nationwide for cases which require special attention such as :children needing school change to follow their parents working in a different province ,children with HIV, handicapped children ,abused children and children who strayed from school including children without documentations. This is where Childline comes in to bridge the gap between the families and the authorities. It is the missing link to start a new life.

ECONOMIC
INEQUALITY
IN THAILAND

Thailand’s economic growth over the last two decades has been very impressive. According to UNICEF, poverty has fallen around two thirds since 1990, even despite the 1997 economic crisis. However, huge income disparities remain and benefits of economic progress have not been shared by all the children in Thailand.

family_finance

MANY FAMILIES THAT CALL CHILDLINE FOR FINANCIAL HELP TO SUPPORT THEIR CHILDREN USUALLY FALL BELOW THE POVERTY LINE.

Families in these situations tend to find they lack regular jobs, live in dilapidated housing and usually have histories of substance abuse and violence. Children from such homes can be deprived of the whole range of child rights to which they are entitled.

GAPS IN FAMILY FINANCING

Even though violence and abuse do seem to happen more often in poverty circumstances it can be best attributed to the quality of parenting rather than the poverty itself. We have had many calls for financial assistance where even though families were poor, they have managed to look after their children well, and just require a little extra funding to secure the child with all the basic needs to continue to develop happily within the security of their home. Another common occurrence is when children are left with their grandparents, while parents migrate to the urban centers in search of work. Grandparents quite often try their best, despite their old age, and a bit of extra funding can significantly improve the child’s quality of life. On the other hand, Childline does come across many children who suffer neglect and loneliness within the homes of a well-to-do or a middle income family. In a way, it can be more difficult for a child of a middle or upper income family to seek help for fear of bringing shame upon the family.

Although the financial situation of the family has a direct impact on a child’s life, it is by no means the deciding factor leading to child abuse, violence or exploitation. While in some poor northern areas of Thailand, a family might turn to selling their children for trafficking and exploitation, other families who are equally poor would never consider even the slightest possibility of doing so. Childline staff have to be very discerning of the various types of parents and parenting practices to verify whether a call for financial assistance is a genuine call for some extra help or whether the parents just seeking to live off the financial assistance for their child. The best interests of the child always have to be considered first.

EVERY CHILD
HAS THE RIGHT TO
LEGAL PROTECTION

Under international law, every child is entitled to registration of his or her birth, including children born to irregular migrants. In practice, there are many problems in the implementation of this rule, leaving many children stateless.

legal_status

ARTICLE 7 OF THE CONVENTION ON THE RIGHTS OF THE CHILD STATES:

“The child shall be registered immediately after birth, and has the right to a name and nationality, and to know and be cared for by his or her parents. The State shall ensure the implementation of the rights in accordance with national law and its obligation under the relevant international instruments in the field, in particular when the child would otherwise be stateless.”

THE PICTURE IN THAILAND

In Thailand, although the real figure is unknown, it is believed that over one million children, born on Thai soil, of both Thai and migrant origins, such as Burma, Laos, Cambodia remain unregistered. The reasons why parents do not register their children at birth include: lack of awareness of the importance of the registration; the cost in both time and money in registering a new birth; the distance to a registry office; legal, social and cultural barriers: and for most migrants, fear of being caught for illegal entry. Thailand is party to the 1989 Convention on the Rights of the Child; however, it imposed reservations to the Convention when it rectified the Convention in 1992.

It specially imposed reservations to Article 7 and 22 of the Convention, which guarantees registration after birth and legal status of children born in Thailand of non Thai parents. Therefore, birth registration for all children is a delicate national security issue which not many dare to tackle except for The Lawyer Council of Thailand and NGOs who are working for the migrant’s rights. Even for children born from both Thai parents, the Government has adopted a laissez-faire attitude. Little is done to facilitate or ensure birth registration of each child. As a result there are still many Thai children who are also deprived of such documentation.

Childline’s work to help children gain legal status Upon receiving a call from or about a Thai child without legal status, Childline will evaluate all of the available evidential background and determine the best way to proceed. These cases usually involve a big share of lengthy bureaucratic procedures and verifications; sometimes a DNA test has to be performed. Childline closely monitors every stage of the case until a child has received a full legal recognition as a member of the society. Cases involving migrant children usually require a different approach each time and have to be evaluated on the basis of each locality and community to which a child belongs and the process is usually more difficult than for a Thai child.

KEEPING CHILDREN
AND TEACHERS
SAFE AT SCHOOL

Violence in schools is becoming an increasingly serious problem, especially violence involving weapons. School violence includes violence between the students, physical attacks by students on the school staff, and physical punishment or violent attacks by teachers and school staff on the children.

school_violence

Thailand has long history of corporal punishment within the school system, and even though corporal punishment is now completely abolished and prohibited it is still quite often practised by Thai teachers without any sense of wrongdoing.

We receive many cases involving verbal abuse from teachers. While words may not break bones or leave bruises, they do hurt, and their effect can have a lasting impact.

ABUSE FROM TEACHERS

Violent acts by a teacher rarely get reported as most consider it as a form of punishment. Even when the child tells his/her parents about it, the reply is: “What did you do wrong?” So children usually just keep quiet and the whole continues to be ignored by everyone. When Childline Thailand receives a call regarding a child being subjected to violence by a teacher, we immediately officially notify the school’s Principal and report the act of violence to the Ministry of Education. If it is the teacher’s first transgression, and the physical affect of violent act is minimal, all that can be done is the issuance of an official warning to the teacher. Therefore, in some cases, parents prefer just to change their child’s school so as to prevent any further repercussions.

BULLYING

Bullying seems to be the most widespread form of peer-to-peer violence. Bullying covers any form of physical, verbal or emotional attack such as hitting, pushing, pulling hair, teasing, calling names, extortion, etc. Usually, if violence takes place within the school compound, it remains there. Witnesses, victims and perpetrators either accept it as a normal way of life or are silenced by fear and shame.

Many factors have to be taken into account in the case of bullying. Most bullied children are absolutely terrified of the bullies. Bullies usually come in a group, and if so, intervention has to address all members of the group. The bullied child is usually ashamed to acknowledge the fact to their parents for fear of shame of being “not up to defending themselves”. Bullying usually requires the cooperation of parents, teachers, school staff and other students. Victims of prolonged bullying usually suffer from low self-esteem, social anxiety and other consequences; therefore, it is advisable for child in these circumstances to undergo a psychological evaluation to ensure that no long term damage has been done.

GANG VIOLENCE

The type of violence that is extremely difficult to discover prior to escalation is rivalry between teenager groups. This type of violence is becoming more and more widespread especially in urbanized areas. These groups (gangs) use weapons and actually train and prepare for fights. This type of violence will almost always require the involvement of law enforcement agencies.

REAL HELP
FOR THE PEOPLE
OF SURIN ISLAND

Childline Thailand has teamed up with
Plan International on a five year project
to assist a small ethnic community in
Phang Nga Province, Thailand.

surin_island2

WHAT IS SURIN ISLAND?

The Moken people are a marginalised group known as “Chao Lay” or “Sea Gypsies” and the population of Surin Island is around 430 people. Unfortunately, this small community, whose livelihoods depend upon fishing, is prohibited from commercial fishing on the island due to its National Park status. Much like other marginalised communities, such as the Aborigines of Australia and the native Indians of North America, ‘a culture of poverty’ is prevalent. Such issues include domestic violence, gambling, alcohol abuse, malnutrition, tuberculosis and other diseases.

The community and mainland area were among those severely affected by the Indian Ocean Tsunami in 2004. A number of Government and non-government organisations assisted in the years that followed but much of the problems associated with poverty have prevailed. Together with locals on the mainland and leaders in the community, Childline’s team began planning work back in January of this year.

“THE MOKEN PEOPLE HAVE BEEN DEPRIVED OF THEIR BASIC HUMAN RIGHTS”

This has led to entrenched poverty issues and difficult living conditions. The community has never had the opportunity to dream. If the elders of the community can not dream, this leaves very little opportunity for the development of the next generation. Our hope is that we can help them to establish their dream so that they may plan for the future of their children. The Surin Islands (หมู่เกาะสุรินทร์) is an archipelago of five islands in the Andaman Sea, located 55 km from the Thai mainland. This makes access to the islands very difficult, particularly when seas are rough. Administratively, the islands are part of Tambon Ko Phra Thong, Amphoe Khura Buri.

COMMUNITY DEVELOPMENT PROJECT FOR ISOLATED COMMUNITY OF SURIN ISLAND

Issues faced by the Monken people:

Overcrowding, slum-like living conditions with underdeveloped infrastructure and waste management.

More than half the community is stateless.

Only available education is the Program for External Basic Education – no options for professional or higher education.

The island has no professional health services – travel to the mainland hospital is expensive.

No good employment opportunities on the island.

No welfare services on the island.

Project objectives:

Create multilateral forum of stakeholders between Department of National Parks, Department of Fisheries, Local Administration under the Ministry of Interior and the Royal Thai Navy.

Secure legals status of all the children on the island.

Improve access to health and welfare services.

Improve the island’s education system.

Increase employment opportunities.

HELPING CHILDREN
AND FAMILIES
EVERY DAY

Childline staff assists children and
families in multiple ways on a daily
basis – problems range from loneliness
and family misunderstandings to
severe abuse cases.

abuse_cases2

CHILD ABUSE IS THE PHYSICAL, SEXUAL OR EMOTIONAL MISTREATMENT OF CHILDREN

Child abuse is more than broken bones and bruises. It leaves deep emotional scars which, if remain untreated, will haunt the child for the rest of his or her adult life.

EMOTIONAL ABUSE

Emotional abuse can include any of the following: child humiliation; name-calling; making negative comparisons to others; telling the child they are no good; frequent yelling, threatening behaviour or bullying; ignoring a child as punishment; limited loving physical contact; and exposure to violence or abuse between other individuals, even within the family. Examples of child neglect include a failure to provide all basic needs, such as food, clothing, cleanliness, schooling, supervision and a safe environment for the child to live in

PHYSICAL ABUSE

Physical abuse involves any form of physical harm done to a child. It can result in physical injury, brain damage, disability, as well as emotional, behavioural or educational problems. Physical punishment, even for educational purposes, constitutes physical abuse under the majority of legislation. Shaking, smacking, slapping etc., however subtle, is a form of physical abuse and can easily escalate to a more harmful form.

SEXUAL ABUSE

Sexual abuse is a form of abuse in which an adult or another child abuses a child for sexual stimulation. Child sexual abuse does not only apply to sexual intercourse with penetration, but also includes such actions as pressing a child to engage in sexual activities (regardless of outcome), indecent exposure of sexual organs to a child, displaying pornography to a child, actual contact against a child’s body, physical contact with the child’s private parts or using a child to produce pornography.

Thank you for your donation!

You are missing the payment key to view this donation receipt.

Your transaction failed, please try again or contact site support.

You must be logged in to view your donation history. Please login using your account or create an account using the same email you used to donate with.

Log into Your Account

WE CAN HELP

Childline provides its services for any child under the age of 18. The foundation works with various government and NGO stakeholders to safeguard the rights of every child as outlined by the United Nations’ Convention on the Rights of a Child (CRC).

Over one hundred countries worldwide have their own child helplines and many others are in the process of starting one. Helplines for children across the world have demonstrated their effectiveness by providing direct assistance to children in need and making comfort, help and emotional support immediately available.

NO JUDGEMENT JUST SUPPORT

Children are encouraged to talk about their problems without judgment or fear of making things worse. Outreach services can link children to immediate rescue, safety and provide direct support to the child.

“SaiDek 1387”, like most Childlines around the world, is not associated with any government agency. This makes it possible for the organization to urge the authorities to take action and to fully function as a spokesperson and representative of the child population of Thailand.

home4_700x1250

HOW ARE
YOU FEELING?

 Bullied?

 Scared?

 Alone?

CONTACT US

To contact Childline Thailand (saidek) just dial 1387
or email us at info@childlinethailand.org
or for The Hub, please use the info and address below

Email

info@childlinethailand.org

Find Us

The Hub Saidek Youth Club
402-408 Maitri Chit Road (cnr Maitri Chit & Soi Nana)
Pomprab District Bangkok 10100, Thailand

Telephone

(+66) 02 623 3814
(Fax: ext.13)

Walking from the MRT – Hualampong Station Exit 3 – by foot, approx. 5 mins

At the top of the escalators walk straight ahead towards the tourist information box. To reach Thanon Maitri Chit  you will continue walking in this direction across the busy road junction keeping the MRT exit behind you. Cross over two zebra crossings and continue along the pathway keeping the train station to your right. The pathway crosses over the canal and you’ll come to another zebra crossing. Directly in front of you, to the right of an old graffitied building is the entrance to Thanon Maitri Chit. The Hub is 100m up this road on the left on the corner of a junction. If you pass the church - you've gone too far!

Directions for driving and parking

The Hub is across the road from Maitri Chit Baptist Church on Thanon Maitri Chit, Pomprab district. Head for Hualampong train station and drive along Rama 4 towards Thanon Charoen Krung (Chinatown). Turn right onto Thanon Mittphap and drive up to the roundabout, Wong Wien 22. Take the 5th exit onto Thanon Maitri Chit (there is a BMW showroom on the corner). The Hub is about 100m down the road on the right on the corner of the next intersection. Parking is marked on the map in green. It costs 25b per hour in Soi Pradu and is free at Soi Porisapha

CONTACT FORM

DO YOU HAVE
WHAT IT TAKES TO
BE A GREAT VOLUNTEER

If you are interested in helping,
talented in a specific area, have
heaps of enthusiasm and bags of energy,
why not volunteer your time to help
the kids at The Hub and CTF

volunteer2

WHAT CAN YOU DO TO HELP?

Any help or time you can give to the Childline Thailand cause is gratefully received. Any additional skills or experience can help a child to learn and develop. We're always in need of help, but in particular you can add a real difference if you are a GP or Doctor, Nurse, Dentist, Hairdresser, Social worker, Teacher or Children’s entertainer!

WHAT DO YOU NEED TO JOIN?

For registration and child-safety purposes, all applicants must

1. Be willing to undergo a criminal history background check

2. Submit their citizenship ID card / passport to be scanned at The Hub’s office

3. Be willing to have their photograph taken by The Hub

4. Read, acknowledge understanding and sign The Hub’s Child Safety Policies and Procedures.

From assisting in our tutorial sessions, to playing games, providing children’s entertainment and serving food, volunteering your help for as little as one hour a week can have a huge impact on the services we provide and the lives of the children.

Please note: Childline Thailand Foundation and The Hub adheres to Save the Children’s (UK) and UNICEF’s guidelines for child protection. We maintain strict child-safety policies and procedures within The Hub and conduct background checks before employment of all staff and volunteers.

MAKE A DONATION

Childline Thailand has Foundation status and is registered with the Thai Ministry of the Interior – registration number: KT 1773/2551.

$

Please enter your donation amount

Select Payment Method
Personal Info

Donation Total: $20.00

Your donation supports Childline Thailand's life-saving work, including the protection and development of children living in severe danger. We thank you for helping us to make a difference.

Our team thanks you for your donation!

IMAGE GALLERY

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam pulvinar eleentum vestibulum.

IMAGE CAPTION OR TITLE

IMAGE CAPTION OR TITLE

IMAGE CAPTION OR TITLE

IMAGE CAPTION OR TITLE

IMAGE CAPTION OR TITLE

IMAGE CAPTION OR TITLE

IMAGE CAPTION OR TITLE

IMAGE CAPTION OR TITLE

IMAGE CAPTION OR TITLE

IMAGE CAPTION OR TITLE

IMAGE CAPTION OR TITLE

IMAGE CAPTION OR TITLE

EVENTS CALENDAR

HOW WE HELP

We help children and families through a number of different issues and experiences. Read more below.

ABUSE

Child abuse is more than broken bones and bruises. It leaves deep emotional scars which, if remain untreated, will haunt the child for the rest of his or her adult life.

abuse2

SCHOOL VIOLENCE

Violence in schools is becoming an increasingly serious problem, especially physical violence involving weapons.

school-violence2

LEGAL STATUS

Under the international law, therefore, every child is entitled to registration of his or her birth, including children born to irregular migrants.

legal2

FAMILY FINANCE

The benefits of Thailand’s impressive economic progress have not been shared by all the children in Thailand and huge income disparities remain.

family-finance2

EDUCATION

Childline can help with the heavy burden of educational extras that can be difficult for poorer families to provide.

education2

HEALTH PROBLEMS

Childline works to provide assistance and connect parents and children with the appropriate health or medical services wherever possible.

health2

COUNSELING

Childline Thailand operates a 24-hour free phone service for children and families who need advice but do not know where to turn.

counseling2

WHAT WE DO

call_centre

CALL CENTER

Childline Thailand is built upon a centralized call center model. This means that the call center, located in Bangkok, handles every phone call from all over the country.

THE
HUB

Based on the philosophy that all children and young adults should have the opportunity to learn as a basic right, The Hub functions as a unique youth service offering alternative education opportunities, intensive youth case-work and a ‘Skills for Living’ programme integrated into the model.

hub_250x350
surin_250x350

SURIN ISLAND

Childline Thailand has teamed up with Plan International on a five year project to assist a small ethnic community in Phang Nga Province, Thailand.

OUT
REACH

Child helpline awareness work aims at empowering children and community members to dial the number when in crisis, as well as building partnerships across society where each has a role to play in protecting children.

outreach_250x350
crisis_250x350

CRISIS TOOL

Further to our work as a child helpline and service network facilitator, SaiDek 1387 provides critical support as a crisis tool in response to natural and human-made disasters.

ADVOCACY

The advocacy efforts of Childline Thailand Foundation are based on the United Nations’ Convention on the Rights of the Child (CRC).

advocacy_250x350
advocacy_350x250

GLOBALNETWORK

We work in around 160 countries and are founded on the belief that children and young people not only have rights, but that they alone are the best individuals to identify their problems if they are equipped with the proper tools.

OTHER WAYS TO HELP

LIKE US ON FACEBOOK

VOLUNTEER WITH US

We welcome any help you can offer to help make a difference to the children of Thailand. Visit our volunteer page to find out more
Volunteer Today

F.A.Q.

Q: What we do and why we do it?

Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Sed molestie augue sit amet leo consequat posuere. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Proin vel fringilla, orci ac euismod semper, magna diam porttitor mauris, quis sollicitudin sapien justo in libero. Vestibulum mollis mauris enim. Morbi euismod magna ac lorem rutrum elementum. Donec viverra auctor lobortis. Pellentesque eu est a nulla placerat dignissim.

Q: Phasellus Molestie Magna Non Est Bibendum Non?

Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Proin vel fringilla, orci ac euismod semper, magna diam porttitor mauris, quis sollicitudin sapien justo in libero. Vestibulum mollis mauris enim. Morbi euismod magna ac lorem rutrum elementum. Donec viverra auctor lobortis. Pellentesque eu est a nulla placerat dignissim.

Q: Nullam In Dui Mauris. Vivamus?

Duis aliquet egestas purus in blandit. Curabitur vulputate, ligula lacinia scelerisque tempor, lacus lacus ornare ante, ac egestas est urna sit amet arcu. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Sed molestie augue sit amet leo consequat posuere. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Proin vel ante a orci tempus eleifend ut et magna. Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Q: Sed Auctor Neque Eu Tellus Rhoncus Ut Eleifend Nibh?

Duis aliquet egestas purus in blandit. Curabitur vulputate, ligula lacinia scelerisque tempor, lacus lacus ornare ante, ac egestas est urna sit amet arcu. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Sed molestie augue sit amet leo consequat posuere. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere.

Q: In Pellentesque Faucibus Vestibulum. Nulla?

Duis aliquet egestas purus in blandit. Curabitur vulputate, ligula lacinia scelerisque tempor, lacus lacus ornare ante, ac egestas est urna sit amet arcu. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Sed molestie augue sit amet leo consequat posuere. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere.

IN THE PRESS

WE'RE NOT DOING ENOUGH TO ENGAGE PARENTS TO HELP

Aliquam pulvinar eleentum vestibulum. Quisque nec dignissim velit, eu ultricies est. Lorem ipsum dolor sit amet, dignissim velit, eu ultricies est consectetur adipiscing elit.

TheRepublic.com - June 20, 2013

SENATE PANEL REJECTS TEACHER REVIEW DELAY

A bill that would delay the major impact of Louisiana’s new teacher evaluations for one year failed in a state Senate panel Thursday.

NGOnews.com - July 05, 2013

CHARITY CASH ´GOING TO SYRIAN TERROR GROUPS´

Aliquam pulvinar eleentum vestibulum. Quisque nec dignissim velit, eu ultricies est. Lorem ipsum dolor sit amet, dignissim velit, eu ultricies est consectetur adipiscing elit.

ChildrenUnited.com - August 20, 2013

CHILDREN’S RIGHTS GROUP USING A BLOOD LABEL AGAINST ISRAEL

A bill that would delay the major impact of Louisiana’s new teacher evaluations for one year failed in a state Senate panel Thursday.

SaveTheWisdom.com - June 20, 2013

DANCING AROUND GENOCIDE

Aliquam pulvinar eleentum vestibulum. Quisque nec dignissim velit, eu ultricies est. Lorem ipsum dolor sit amet, dignissim velit, eu ultricies est consectetur adipiscing elit.

TheRepublic.com - June 20, 2013

“AMNESTY IRRATIONAL” - THE STATE OF RIDICULOUSNESS

A bill that would delay the major impact of Louisiana’s new teacher evaluations for one year failed in a state Senate panel Thursday.

NGOnews.com - July 05, 2013

"PEACE NOW´S MARGIN OF ERROR"

Aliquam pulvinar eleentum vestibulum. Quisque nec dignissim velit, eu ultricies est. Lorem ipsum dolor sit amet, dignissim velit, eu ultricies est consectetur adipiscing elit.

ChildrenUnited.com - August 20, 2013

CHILDREN’S RIGHTS GROUP USING A BLOOD LABEL AGAINST ISRAEL

A bill that would delay the major impact of Louisiana’s new teacher evaluations for one year failed in a state Senate panel Thursday.

SaveTheWisdom.com - June 20, 2013

OUR DEDICATED TEAM
OF VOLUNTEERS
WORK
ENDLESSLY TO HELP THE
CHILDREN OF THAILAND

Childline Thailand Foundation (CTF)
runs a nationwide 24-hour telephone
helpline with an easy to remember
number – 1387

about_us2

"WE BELIEVE THE CHILDREN OF THAILAND SHOULD HAVE ACCESS TO TIMELY AND APPROPRIATE PROTECTION, HEALTH AND HUMAN SERVICES TO INCREASE THEIR QUALITY OF LIFE"

OUR VISION

A commitment to transparency, integrity, equality, justice and child protection.

OUR MISSION

To provide children in Thailand with trusted and reliable access to protection, health and human services, as is their right, and which the Thai Government adheres to through its ratification of the UN Convention on the Rights of a Child.

OUR VALUES

At all times, children of Thailand should have access to timely and appropriate protection, health and human services to increase their quality of life.

Childline provides its services for any child under the age of 18. The foundation works with various government and NGO stakeholders to safeguard the rights of every child as outlined by the United Nations’ Convention on the Rights of a Child (CRC).

Over one hundred countries worldwide have their own child helplines and many others are in the process of starting one. Helplines for children across the world have demonstrated their effectiveness by providing direct assistance to children in need and making comfort, help and emotional support immediately available.

Children are encouraged to talk about their problems without judgment or fear of making things worse. Outreach services can link children to immediate rescue, safety and provide direct support to the child.

“SaiDek 1387”, like most Childlines around the world, is not associated with any government agency. This makes it possible for the organization to urge the authorities to take action and to fully function as a spokesperson and representative of the child population of Thailand.

OUR MISSION

What is our goal in the long run?

We’re the people who actually make an impact in changing the world for the better – we leave just endlessly talking about it to other people. On our platform people who want to help meet people, who are in need of support. Directly & transparent. When will you join? Above all you! You and the tens of thousands of world-improvers, who make betterplace.org grow and thrive. A small team located in Berlin-Kreuzberg works on bringing even more people to join them, and improving the process of world-improvement itself.

"7,020 projects already use our free technology and advice–and 489,594 donors have enthusiastically contributed."

How it works?

Donate to a specific project need, for example to “ 20 euros for a wheelbarrow ”, or else to a project generally e.g. “Building a school in Mombasa, Kenya”. You can always donate anonymously. Rather than a one-off donation, you can become a monthly donor. Also a possibility with many projects: donations in kind or donating your time as a volunteer.

Rate it if you happen to know the project manager or if you know more about the project for some other reason. Post your opinion on the project-site, ideally including photos or videos from when you visited the project on-site. You can also ask the project manager questions at any time. Others can use their answers to help them decide whether to donate.
Spread the word! The more people who find out about a project, the more support it will get. So post a link to the project site on your Facebook page or include it in your email-signature. Or print out the project page and pin it to a noticeboard somewhere in the “real world”.

Donate to a specific project need, for example to “ 20 euros for a wheelbarrow ”, or else to a project generally e.g. “Building a school in Mombasa, Kenya”. You can always donate anonymously. Rather than a one-off donation, you can become a monthly donor. Also a possibility with many projects: donations in kind or donating your time as a volunteer.

Rate it if you happen to know the project manager or if you know more about the project for some other reason. Post your opinion on the project-site, ideally including photos or videos from when you visited the project on-site. You can also ask the project manager questions at any time. Others can use their answers to help them decide whether to donate.

Quick Stats Of Our Progress

Donate to a specific project need, for example to “ 20 euros for a wheelbarrow ”, or else to a project generally e.g. “Building a school in Mombasa, Kenya”. You can always donate anonymously. Rather than a one-off donation, you can become le who find out about a project, the more support it will get. So post a link to the project site on your Facebook page or include it in your email-signature. Or print out the project page and pin it to a noticeboard somewhere in the “real world”.

  FUNDS RAISED         VOLUNTEERS       PROJECTS     CAUSES

$36.052     4127       198     23

Spread the word! The more people who find out about a project, the more support it will get. So post a link to the project site on your Facebook page or include it in your email-signature. Or print out the project page and pin it to a noticeboard in a school in Mombasa, Kenya”. You can always donate anonymously. Rather than a one-off donation, you can become somewhere in the “real world”.